Filed incident

Degraded performance due to sudden spike in traffic (8:12PM UTC)

Resolved after 2 hours 47 minutes, affecting Website and App, on July 15, 2026.

resolved Jul 15, 2026, 06:12 PM UTC

The service disruption affecting data entry service has been resolved, and all systems are operating normally. We apologize for the inconvenience. The issue has been identified by the team The services had degraded due to sudden spike in traffic leading to partial failures in data entry service. The system settled after 4hrs and all systems are now operational

Started
Jul 15, 2026, 08:15 PM UTC
Resolved
Jul 15, 2026, 11:02 PM UTC
Duration
2h 47m
Detected by Pingoru
Jul 15, 2026, 08:15 PM UTC

Affected components

WebsiteApp

Update timeline

  1. resolved Jul 15, 2026, 06:12 PM UTC

    The service disruption affecting data entry service has been resolved, and all systems are operating normally. We apologize for the inconvenience. The issue has been identified by the team The services had degraded due to sudden spike in traffic leading to partial failures in data entry service. The system settled after 4hrs and all systems are now operational

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