Fiix Software incident

Search Functionality Lag on Work Order list

Fiix Software experienced a minor incident on October 18, 2023 affecting Fiix Desktop, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started: Oct 18, 2023, 08:24 PM UTC
Resolved: Oct 18, 2023, 10:52 PM UTC
Duration: 2h 28m
Detected by Pingoru: Oct 18, 2023, 08:24 PM UTC

Affected components

Fiix Desktop

Update timeline

investigating Oct 18, 2023, 08:24 PM UTC

We are investigating an issue affecting manual search results, dashboards, and reports. Users will notice that there is a lag on displaying data on your work order list when you are manually searching. There is also a delay in displaying this data to dashboards and reports. The teams are investigating the issue.
resolved Oct 18, 2023, 10:52 PM UTC

This incident has been resolved.