Fiix Software incident
Fiix Mobile Android App Unexpectedly Closing on Launch on Some Devices
Fiix Software experienced a notice incident on September 10, 2026 affecting Fiix Mobile, lasting 8h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 11:31 AM UTC
We are investigating reports that the latest version of the Fiix Mobile Android application (v1.61.0) is unexpectedly closing when launched on some Android devices. Our team is actively investigating the issue and working to determine the scope and root cause. We will provide an update as soon as more information becomes available. If you are experiencing this issue or require additional assistance, please contact [email protected].
- resolved Sep 10, 2026, 08:20 PM UTC
The issue affecting some Android users has been resolved. If the Fiix Mobile app continues to close unexpectedly on launch, please uninstall and reinstall the app from the Google Play Store. If you continue to experience issues after reinstalling, please contact [email protected].