Fiix Software incident

Delays in Work Order sync

Minor Resolved View vendor source →

Fiix Software experienced a minor incident on January 25, 2024 affecting Fiix Desktop, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 05:17 PM UTC
Resolved
Jan 25, 2024, 06:24 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 25, 2024, 05:17 PM UTC

Affected components

Fiix Desktop

Update timeline

  1. investigating Jan 25, 2024, 05:17 PM UTC

    We are currently investigating an issue affecting some clients resulting in delays on the Work Orders list page while searching, Reports, and Dashboard widgets.

  2. investigating Jan 25, 2024, 05:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 25, 2024, 06:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 25, 2024, 06:24 PM UTC

    This incident has been resolved.