Fiix Software experienced a minor incident on February 2, 2024 affecting Integrations, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2024, 05:48 PM UTC
Our upstream provider is currently experiencing an issue which is affecting our integrations platform , some users may see some delays in data transferring between Fiix and connected systems. We will continue to provide updates once we have received confirmations from our upstream provider.
- identified Feb 02, 2024, 07:44 PM UTC
The issue has been identified and the fix is being implemented. We will provide the next update in an hour
- monitoring Feb 02, 2024, 09:57 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Feb 02, 2024, 10:38 PM UTC
The issue affecting delays in data transfer on our integration platform is now resolved and all systems are operating normally . If you are still affected by this issue , please reach out to [email protected] for further assistance .