Fiix Software incident

Delays In Data For Work Request Portal, Work Orders, Calendar and other V6 services

Minor Resolved View vendor source →

Fiix Software experienced a minor incident on July 11, 2024 affecting Fiix Desktop and V6 Work Orders and 1 more component, lasting 18h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 06:32 PM UTC
Resolved
Jul 12, 2024, 01:08 PM UTC
Duration
18h 36m
Detected by Pingoru
Jul 11, 2024, 06:32 PM UTC

Affected components

Fiix DesktopV6 Work OrdersV6 EquipmentV6 User ManagementWork Request Portal

Update timeline

  1. investigating Jul 11, 2024, 06:32 PM UTC

    We are currently investigating this issue.

  2. identified Jul 11, 2024, 10:23 PM UTC

    The issue has been identified and a fix is being implemented during our maintenance window at 8 PM EST.

  3. resolved Jul 12, 2024, 01:08 PM UTC

    This incident has been resolved.