Fiix Software experienced a notice incident on October 29, 2024 affecting Fiix Desktop and V6 Work Orders and 1 more component, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Fiix DesktopV6 Work OrdersFiix MobileV6 EquipmentV6 User ManagementWork Request PortalAnalyticsIntegrationsDashboard Widgets
Update timeline
- investigating Oct 29, 2024, 05:07 PM UTC
We’re currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
- identified Oct 29, 2024, 05:19 PM UTC
The issue has been identified and a fix is being implemented .
- monitoring Oct 29, 2024, 05:48 PM UTC
We’ve deployed a fix and you should now be able to log back into the service. We’re monitoring to ensure stability of the fix .
- resolved Oct 29, 2024, 08:59 PM UTC
This incident has now been resolved. If you continue to have any issues , please reach out to [email protected] for assistance.