Fiix Software incident

Service Disruption

Notice Resolved View vendor source →

Fiix Software experienced a notice incident on January 23, 2026 affecting Fiix Desktop and V6 Work Orders and 1 more component, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 05:37 PM UTC
Resolved
Jan 27, 2026, 07:22 PM UTC
Duration
4d 1h
Detected by Pingoru
Jan 23, 2026, 05:37 PM UTC

Affected components

Fiix DesktopV6 Work OrdersFiix MobileV6 EquipmentV6 User ManagementWork Request PortalAnalyticsIntegrationsDashboard Widgets

Update timeline

  1. investigating Jan 23, 2026, 05:37 PM UTC

    We’re currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution. Next update in 15 minuttes

  2. investigating Jan 23, 2026, 05:52 PM UTC

    We’re continuing to investigate a service disruption. Our engineering team is working to identify the root cause and implement a solution. Next update in 15 minutes

  3. monitoring Jan 23, 2026, 06:12 PM UTC

    A fix has been implemented, and you should now be able to log back into your systems. We are continuing to monitor the situation to ensure stability. If you continue to experience issues logging in, please reach out to [email protected] for assistance.

  4. monitoring Jan 27, 2026, 07:22 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 27, 2026, 07:22 PM UTC

    This incident has been resolved.