Fiix Software incident

Service Disruption

Notice Resolved View vendor source →

Fiix Software experienced a notice incident on May 14, 2026 affecting Fiix Desktop and V6 Work Orders and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 07:01 AM UTC
Resolved
May 14, 2026, 08:05 AM UTC
Duration
1h 4m
Detected by Pingoru
May 14, 2026, 07:01 AM UTC

Affected components

Fiix DesktopV6 Work OrdersFiix MobileV6 EquipmentV6 User ManagementWork Request PortalAnalyticsIntegrationsDashboard Widgets

Update timeline

  1. investigating May 14, 2026, 07:01 AM UTC

    We’re currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. Next update in15 minutes

  2. investigating May 14, 2026, 07:19 AM UTC

    We are continuing to investigate this issue, the team is working to identify the root cause and implement a solution. We will send an additional update in 15 minutes.

  3. monitoring May 14, 2026, 07:47 AM UTC

    The login issue has been resolved and normal access has been restored across the platform. We will continue monitoring and will provide updates if anything changes.

  4. resolved May 14, 2026, 08:05 AM UTC

    The issue has been resolved and normal service has been restored. Some users may have experienced request timeouts during the incident window. The underlying condition has been addressed and monitoring remains in place. If you are still experiencing login issues, please contact [email protected].