FieldGuide incident

Document processing delays

Minor Resolved View vendor source →

FieldGuide experienced a minor incident on September 14, 2026 affecting Current status by service (Fieldguide AI), lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 04:30 PM UTC
Resolved
Sep 14, 2026, 06:00 PM UTC
Duration
1h 30m
Detected by Pingoru
Sep 14, 2026, 04:30 PM UTC

Affected components

Current status by service (Fieldguide AI)

Update timeline

  1. investigating Sep 14, 2026, 04:30 PM UTC

    We're investigating issues with document processing that are resulting in delayed content extraction. Our team is investigating this and will provide updates.

  2. resolved Sep 14, 2026, 06:00 PM UTC

    Document processing has returned to normal. We're continuing to monitor as our queue finishes processing our backlog.