FieldGuide Outage History

There were 5 FieldGuide outages since February 5, 2026 totaling 5h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fieldguide.io

Minor April 17, 2026

Incident - Authentication Provider Availability

Detected by Pingoru: Apr 17, 2026, 03:19 PM UTC
Resolved: Apr 17, 2026, 03:30 PM UTC
Duration: 11m

Timeline · 4 updates

resolved Apr 17, 2024, 03:30 PM UTC

This vendor has completed a rollback and restored service. Authentication to Fieldguide is operating as expected. You may need to log back into the platform if you were logged out during the incident.
investigating Apr 17, 2026, 03:19 PM UTC

A third party vendor for authentication (Okta/Auth0) is experiencing degraded performance, resulting in some users experiencing log in issues. We are working with the vendor to restore service.
investigating Apr 17, 2026, 03:25 PM UTC

A third party vendor for authentication is experiencing degraded service and some users may be unable to log in at the moment. We are working with the vendor.
resolved Apr 17, 2026, 03:30 PM UTC

This vendor has completed a rollback and restored service. Authentication to Fieldguide is operating as expected. You may need to log back into the platform if you were logged out during the incident.

Read the full incident report →

Minor April 4, 2026

File Sync Service Availability Issues

Detected by Pingoru: Apr 04, 2026, 12:07 AM UTC
Resolved: Apr 04, 2026, 01:02 AM UTC
Duration: 55m

Timeline · 3 updates

resolved Apr 04, 2024, 01:02 AM UTC

Services are working as expected. This incident been resolved.
investigating Apr 04, 2026, 12:07 AM UTC

We are looking into issues with our File Sync Service provider.
resolved Apr 04, 2026, 01:02 AM UTC

Services are working as expected. This incident been resolved.

Read the full incident report →

Minor March 25, 2026

Availability Issues in Canada

Detected by Pingoru: Mar 25, 2026, 06:30 PM UTC
Resolved: Mar 25, 2026, 07:23 PM UTC
Duration: 53m

Timeline · 3 updates

resolved Mar 25, 2025, 07:23 PM UTC

Service has been restored by our vendor and functionality in our Canadian region has been restored.
investigating Mar 25, 2026, 06:30 PM UTC

Impacted users may experience errors when attempting to load the application. We have identified the root cause as an issue with our identification vendor and are working to mitigate the impact.
resolved Mar 25, 2026, 07:23 PM UTC

Service has been restored by our vendor and functionality in our Canadian region has been restored.

Read the full incident report →

Minor March 25, 2026

AI Provider Issue

Detected by Pingoru: Mar 25, 2026, 05:43 PM UTC
Resolved: Mar 25, 2026, 08:37 PM UTC
Duration: 2h 54m

Affected: Fieldguide AI

Timeline · 3 updates

resolved Mar 25, 2025, 08:37 PM UTC

This is resolved.
investigating Mar 25, 2026, 05:43 PM UTC

We’re monitoring an ongoing issue with an AI provider, impacting the performance of AI powered features. You may notice slower response times when using these features. We will provide updates as they become available. Thank you!
resolved Mar 25, 2026, 08:37 PM UTC

This is resolved.

Read the full incident report →

Minor February 5, 2026

Sporadic service disruptions from DNS provider

Detected by Pingoru: Feb 05, 2026, 03:30 PM UTC
Resolved: Feb 05, 2026, 04:30 PM UTC
Duration: 1h

Timeline · 3 updates

resolved Feb 05, 2025, 04:30 PM UTC

This incident has been resolved.
investigating Feb 05, 2026, 03:30 PM UTC

We're currently monitoring sporadic performance and availability issues with our DNS provider, Cloudflare, impacting a small percentage of overall traffic. Due to this, users may encounter sporadic issues when loading the Fieldguide application.
resolved Feb 05, 2026, 04:30 PM UTC

This incident has been resolved.

Read the full incident report →

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