FieldEdge incident

Microsoft West Outage Impacting FieldEdge Services

Resolved after 4 hours 49 minutes, affecting Site West, on July 23, 2026.

resolved Jul 23, 2026, 09:42 PM UTC

FieldEdge has received confirmation from Microsoft that all service disruptions have been resolved. We have verified that all FieldEdge and partner impacted services are operating normally. If you are still experiencing issues with any FieldEdge service, please reach out to FieldEdge support to report the issue. Thank you, The FieldEdge Team

Started
Jul 23, 2026, 04:53 PM UTC
Resolved
Jul 23, 2026, 09:42 PM UTC
Duration
4h 49m
Detected by Pingoru
Jul 23, 2026, 04:53 PM UTC

Affected components

Site West

Update timeline

  1. investigating Jul 23, 2026, 04:53 PM UTC

    FieldEdge is investigating service disruptions that are tied to an Microsoft Azure West Region network issue. Several FieldEdge integrations and services are intermittently impacted by this Microsoft issue. Services that could be impacted include: - Trane Leads - Twilio (phone and messaging) - Online Booking - Leads Panel loading - Proposal Pro Integration - Docusign - PDF Generation We will continue to investigate the disruption and navigate these Microsoft impacts.

  2. resolved Jul 23, 2026, 09:42 PM UTC

    FieldEdge has received confirmation from Microsoft that all service disruptions have been resolved. We have verified that all FieldEdge and partner impacted services are operating normally. If you are still experiencing issues with any FieldEdge service, please reach out to FieldEdge support to report the issue. Thank you, The FieldEdge Team

Your product runs on more than FieldEdge

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →