Fiat Republic incident

Platform Performance Issues (Degraded Performance)

Minor Resolved View vendor source →

Fiat Republic experienced a minor incident on November 18, 2025 affecting Payments API and SEPA and 1 more component, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:02 PM UTC
Resolved
Nov 18, 2025, 02:55 PM UTC
Duration
2h 53m
Detected by Pingoru
Nov 18, 2025, 12:02 PM UTC

Affected components

Payments APISEPASEPAPayments DashboardCHAPSCHAPSFaster PaymentsFaster PaymentsEagleNetPayments Sandbox

Update timeline

  1. investigating Nov 18, 2025, 12:02 PM UTC

    We are aware of performance issues affecting our platform, related to an outage with an upstream service provider. We sincerely apologize for the inconvenience and are monitoring the situation to ensure a quick resolution.

  2. resolved Nov 18, 2025, 02:55 PM UTC

    The root cause was identified on the service provider's side, and a fix has been successfully implemented. We have verified that our systems are back to being fully operational. We apologize for any inconvenience this may have caused.