500 Errors on Vendor Portal
Timeline · 1 update
- resolved Mar 24, 2026, 03:45 AM UTC
Numerous Vendor reported 500 errors upon accessing the portal. Access has now been restored.
Felix Outage History
Felix is up right nowThere were 3 Felix outages since February 10, 2026 totaling 6h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
Partial platform outage
Affected: Contractor PortalVendor PortalNotificationsWeb API
Timeline · 2 updates
- monitoring Mar 16, 2026, 05:39 AM UTC
The issue causing a partial Felix outage has been identified and resolved. We will continue to monitor to ensure full stability.
- resolved Mar 16, 2026, 06:54 AM UTC
This incident has now been resolved.
Service Outage
Affected: Contractor PortalVendor PortalNotifications
Timeline · 7 updates
- monitoring Feb 10, 2026, 11:22 PM UTC
Further to previous announcements this morning, the interruptions are still being observed. We continue to monitor the updates from AWS: https://health.aws.amazon.com/health/status
- monitoring Feb 10, 2026, 11:58 PM UTC
We are continuing to monitor this issue.
- monitoring Feb 11, 2026, 12:12 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available.
- monitoring Feb 11, 2026, 12:56 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the next hour.
- monitoring Feb 11, 2026, 02:00 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.
- monitoring Feb 11, 2026, 03:49 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.
- resolved Feb 11, 2026, 04:22 AM UTC
All services have now been restored.
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