Felix experienced a major incident on February 10, 2026 affecting Contractor Portal and Vendor Portal and 1 more component, lasting 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 10, 2026, 11:22 PM UTC
Further to previous announcements this morning, the interruptions are still being observed. We continue to monitor the updates from AWS: https://health.aws.amazon.com/health/status
- monitoring Feb 10, 2026, 11:58 PM UTC
We are continuing to monitor this issue.
- monitoring Feb 11, 2026, 12:12 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available.
- monitoring Feb 11, 2026, 12:56 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the next hour.
- monitoring Feb 11, 2026, 02:00 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.
- monitoring Feb 11, 2026, 03:49 AM UTC
AWS has reported progress toward resolving the issue, and we’re seeing improved performance in our portal as well. We will continue to monitor and share further updates as they become available. Another update will be provided within the 2 hours.
- resolved Feb 11, 2026, 04:22 AM UTC
All services have now been restored.