Resolved on April 28, 2026, affecting Important services (Feedback portals & widgets) and Important services (Live chat & support module) and 1 more.
Service has been fully restored and operational. We're implementing measures to prevent this kind of downtime in the future and sincerely apologize for any inconvenience caused. Thank you for your patience.
Affected components
Important services (Feedback portals & widgets)Important services (Live chat & support module)Important services (Custom domains)Important services (External API)Important services (Workflow engine)Other services (Jira integration)
Update timeline
- resolved Apr 28, 2026, 09:44 PM UTC
Service has been fully restored and operational. We're implementing measures to prevent this kind of downtime in the future and sincerely apologize for any inconvenience caused. Thank you for your patience.
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Amazon Web Services