Featurebase experienced a major incident on April 28, 2026 affecting Important services (Feedback portals & widgets) and Important services (Live chat & support module) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Important services (Feedback portals & widgets)Important services (Live chat & support module)Important services (Custom domains)Important services (External API)Important services (Workflow engine)Other services (Jira integration)
Update timeline
- investigating Apr 28, 2026, 09:44 PM UTC
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