Featurebase Outage History
Featurebase is up right nowPingoru has recorded 61 incidents for Featurebase: 58 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 0 of 720 (0%) |
| May 2026 | 14 | 0 of 744 (0%) |
| June 2026 | 3 | 2 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 85 (0%) |
Incidents, newest first
Minor October 30, 2026 Slow loading times – Important services (Feedback portals & widgets), Important services (Live chat & support module), Important services (Custom domains), Important services (External API) and 1 more
Started Oct 30, 2026, 03:05 PM UTC· resolved Oct 30, 2026, 03:05 PM UTC
- investigating Oct 30, 2026, 03:05 PM UTC
The loading times are now fully resolved
- resolved Oct 30, 2026, 03:05 PM UTC
The loading times are now fully resolved
Minor July 16, 2026 Feedback widget screenshot engine recovered –
Started Jul 16, 2026, 11:26 AM UTC· resolved Jul 16, 2026, 11:26 AM UTC
No vendor updates were posted for this incident.
Major June 18, 2026 GitHub Login Unavailable 2h 17m Important services (Feedback portals & widgets), Important services (Live chat & support module), Important services (Custom domains)
Started Jun 18, 2026, 04:08 PM UTC· resolved Jun 18, 2026, 06:25 PM UTC
- investigating Jun 18, 2026, 04:08 PM UTC
We're aware of an issue preventing some users from signing in with GitHub. Affected users are returned to the login screen without completing sign-in. Workaround: Please sign in with Google or email/password instead — these are working normally. If you usually use GitHub, your account is unaffected and accessible through these other methods. We're actively working on a fix and will update this page as soon as GitHub sign-in is restored.
- investigating Jun 18, 2026, 05:57 PM UTC
We have identified the root cause and are deploying a fix. The GitHub login should be back in the next 20 minutes.
- resolved Jun 18, 2026, 06:25 PM UTC
GitHub login should be functional now.
Minor June 8, 2026 Workflow engine recovered –
Started Jun 08, 2026, 01:14 PM UTC· resolved Jun 08, 2026, 01:14 PM UTC
No vendor updates were posted for this incident.
Minor June 8, 2026 Live chat & support module recovered –
Started Jun 08, 2026, 01:12 PM UTC· resolved Jun 08, 2026, 01:12 PM UTC
No vendor updates were posted for this incident.
Minor May 11, 2026 Feedback widget screenshot engine recovered –
Started May 11, 2026, 02:41 PM UTC· resolved May 11, 2026, 02:41 PM UTC
No vendor updates were posted for this incident.
Major May 11, 2026 Feedback widget screenshot engine went down 11m
Started May 11, 2026, 10:24 AM UTC· resolved May 11, 2026, 10:35 AM UTC
No vendor updates were posted for this incident.
Minor May 7, 2026 Workflow engine recovered –
Started May 07, 2026, 08:22 AM UTC· resolved May 07, 2026, 08:22 AM UTC
No vendor updates were posted for this incident.
Minor May 5, 2026 Feedback portals & widgets recovered –
Started May 05, 2026, 10:25 AM UTC· resolved May 05, 2026, 10:25 AM UTC
No vendor updates were posted for this incident.
Minor May 5, 2026 Custom domains recovered –
Started May 05, 2026, 10:25 AM UTC· resolved May 05, 2026, 10:25 AM UTC
No vendor updates were posted for this incident.
Minor May 4, 2026 Live chat & support module recovered –
Started May 04, 2026, 07:41 PM UTC· resolved May 04, 2026, 07:41 PM UTC
No vendor updates were posted for this incident.
Minor May 4, 2026 Workflow engine recovered –
Started May 04, 2026, 07:41 PM UTC· resolved May 04, 2026, 07:41 PM UTC
No vendor updates were posted for this incident.
Minor May 4, 2026 Feedback portals & widgets recovered –
Started May 04, 2026, 07:41 PM UTC· resolved May 04, 2026, 07:41 PM UTC
No vendor updates were posted for this incident.
Minor May 4, 2026 Custom domains recovered –
Started May 04, 2026, 07:41 PM UTC· resolved May 04, 2026, 07:41 PM UTC
No vendor updates were posted for this incident.
Minor May 3, 2026 Jira integration recovered –
Started May 03, 2026, 12:15 PM UTC· resolved May 03, 2026, 12:15 PM UTC
No vendor updates were posted for this incident.
Minor May 3, 2026 Feedback widget screenshot engine recovered –
Started May 03, 2026, 12:14 PM UTC· resolved May 03, 2026, 12:14 PM UTC
No vendor updates were posted for this incident.
Minor May 3, 2026 Custom domains recovered –
Started May 03, 2026, 12:13 PM UTC· resolved May 03, 2026, 12:13 PM UTC
No vendor updates were posted for this incident.
Minor May 3, 2026 Feedback portals & widgets recovered –
Started May 03, 2026, 12:13 PM UTC· resolved May 03, 2026, 12:13 PM UTC
No vendor updates were posted for this incident.
Minor May 3, 2026 Live chat & support module recovered –
Started May 03, 2026, 12:12 PM UTC· resolved May 03, 2026, 12:12 PM UTC
No vendor updates were posted for this incident.
Minor April 28, 2026 Workflow engine recovered –
Started Apr 28, 2026, 10:02 PM UTC· resolved Apr 28, 2026, 10:02 PM UTC
No vendor updates were posted for this incident.
Minor April 28, 2026 Custom domains recovered –
Started Apr 28, 2026, 10:02 PM UTC· resolved Apr 28, 2026, 10:02 PM UTC
No vendor updates were posted for this incident.
Minor April 28, 2026 Feedback portals & widgets recovered –
Started Apr 28, 2026, 10:02 PM UTC· resolved Apr 28, 2026, 10:02 PM UTC
No vendor updates were posted for this incident.
Major April 28, 2026 Dashboard is unavailable. – Important services (Feedback portals & widgets), Important services (Live chat & support module), Important services (Custom domains), Important services (External API) and 2 more
Started Apr 28, 2026, 09:44 PM UTC· resolved Apr 28, 2026, 09:44 PM UTC
- resolved Apr 28, 2026, 09:44 PM UTC
Service has been fully restored and operational. We're implementing measures to prevent this kind of downtime in the future and sincerely apologize for any inconvenience caused. Thank you for your patience.
Minor April 27, 2026 Workflow engine recovered –
Started Apr 27, 2026, 10:44 AM UTC· resolved Apr 27, 2026, 10:44 AM UTC
No vendor updates were posted for this incident.
Major April 27, 2026 Workflow execution down – Important services (Workflow engine)
Started Apr 27, 2026, 10:29 AM UTC· resolved Apr 27, 2026, 10:29 AM UTC
- resolved Apr 27, 2026, 10:29 AM UTC
The workflow execution was fully restored and has been fully operational for about 10 minutes now. We are taking measures to prevent this kind of downtime for our workflow engine in the future and are extremely sorry for any inconvenience this might have caused! Luckily, our messenger falls back to a manual chat mode when it can not use the workflows, so the impact should not have been critical.