Resolved on September 17, 2025, affecting Important services (Feedback portals & widgets) and Important services (Live chat & support module) and 1 more.
We are investigating an issue with login issues from auth.featurebase.app. As a workaround, you should be able to log in from your portal subdomain.
Affected components
Important services (Feedback portals & widgets)Important services (Live chat & support module)Important services (Custom domains)
Update timeline
- resolved Sep 17, 2025, 01:33 PM UTC
We are investigating an issue with login issues from auth.featurebase.app. As a workaround, you should be able to log in from your portal subdomain.
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Amazon Web Services