Fathom incident

Pages slow to load or returns an error

Critical Resolved View vendor source →

Fathom experienced a critical incident on September 28, 2023 affecting Website, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 04:12 PM UTC
Resolved
Sep 28, 2023, 08:48 PM UTC
Duration
4h 35m
Detected by Pingoru
Sep 28, 2023, 04:12 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 28, 2023, 04:12 PM UTC

    We are currently investigating this issue.

  2. identified Sep 28, 2023, 04:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 28, 2023, 05:05 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 28, 2023, 08:48 PM UTC

    This incident has been resolved.