Fathom incident

Some users unable to record Microsoft Teams meetings

Minor Resolved View vendor source →

Fathom experienced a minor incident on December 16, 2023 affecting In-Call Processing (Microsoft Teams), lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2023, 01:23 AM UTC
Resolved
Dec 16, 2023, 04:57 AM UTC
Duration
3h 33m
Detected by Pingoru
Dec 16, 2023, 01:23 AM UTC

Affected components

In-Call Processing (Microsoft Teams)

Update timeline

  1. investigating Dec 16, 2023, 01:23 AM UTC

    We are currently investigating this issue.

  2. identified Dec 16, 2023, 01:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 16, 2023, 04:57 AM UTC

    This incident has been resolved.