Fathom incident

Hubspot Sync is offline for some users

Major Resolved View vendor source →

Fathom experienced a major incident on February 6, 2024 affecting HubSpot, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 09:48 PM UTC
Resolved
Feb 08, 2024, 04:56 PM UTC
Duration
1d 19h
Detected by Pingoru
Feb 06, 2024, 09:48 PM UTC

Affected components

HubSpot

Update timeline

  1. investigating Feb 06, 2024, 09:48 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 06, 2024, 10:18 PM UTC

    Issues with the HubSpot API are currently preventing meeting summaries and tasks from being sync'd for some meetings. We are working with HubSpot for them to get out a fix on their end.

  3. resolved Feb 08, 2024, 04:56 PM UTC

    HubSpot fixed their API and meeting summary and task sync is restored for all users.