Fathom incident

Notetakers may be slow to join calls

Minor Resolved View vendor source →

Fathom experienced a minor incident on February 29, 2024 affecting In-Call Processing (Zoom) and In-Call Processing (Microsoft Teams) and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 02:37 PM UTC
Resolved
Feb 29, 2024, 02:55 PM UTC
Duration
18m
Detected by Pingoru
Feb 29, 2024, 02:37 PM UTC

Affected components

In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)Post-Call Processing

Update timeline

  1. investigating Feb 29, 2024, 02:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 29, 2024, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 29, 2024, 02:55 PM UTC

    This incident has been resolved.