Fathom incident

Notetakers may fail to join or record meetings

Notice Resolved View vendor source →

Fathom experienced a notice incident on September 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 06:25 PM UTC
Resolved
Sep 04, 2024, 04:00 PM UTC
Duration
Detected by Pingoru
Sep 04, 2024, 06:25 PM UTC

Update timeline

  1. resolved Sep 04, 2024, 06:25 PM UTC

    Users with the "Enable Live Stream recording for improved recording quality" setting turned on may have experienced their notetaker failing to start recording a meeting, leaving and rejoining a meeting, or failing to record portions of a meeting.