Fathom incident

Google Meet notetakers may be slow to or fail to join calls

Major Resolved View vendor source →

Fathom experienced a major incident on November 21, 2024 affecting In-Call Processing (Google Meet), lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 04:09 PM UTC
Resolved
Nov 21, 2024, 07:04 PM UTC
Duration
2h 54m
Detected by Pingoru
Nov 21, 2024, 04:09 PM UTC

Affected components

In-Call Processing (Google Meet)

Update timeline

  1. investigating Nov 21, 2024, 04:09 PM UTC

    We are currently investigating this issue.

  2. identified Nov 21, 2024, 04:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 21, 2024, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 21, 2024, 07:04 PM UTC

    This incident has been resolved.