Fathom incident

Some calls may be slow to complete final transcription

Minor Resolved View vendor source →

Fathom experienced a minor incident on February 24, 2025 affecting Post-Call Processing and Application Emails, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 02:29 PM UTC
Resolved
Feb 24, 2025, 02:42 PM UTC
Duration
12m
Detected by Pingoru
Feb 24, 2025, 02:29 PM UTC

Affected components

Post-Call ProcessingApplication Emails

Update timeline

  1. identified Feb 24, 2025, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 24, 2025, 02:42 PM UTC

    This incident has been resolved.