Fastly incident

Retrospective: Impacted Performance in Johannesburg (JNB)

Resolved after 19 minutes, affecting Africa and Johannesburg (JNB) and 1 more, on September 15, 2026.

resolved Sep 15, 2026, 08:22 AM UTC

During this incident, customers may have experienced elevated 5xx errors and connection resets from 08:03 to 08:22 UTC. This incident is resolved. For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.

Started
Sep 15, 2026, 08:03 AM UTC
Resolved
Sep 15, 2026, 08:22 AM UTC
Duration
19m
Detected by Pingoru
Sep 15, 2026, 08:03 AM UTC

Affected components

AfricaJohannesburg (JNB)PlatformPlatformPlatformPlatformPlatformPlatformPlatformAfrica

Update timeline

  1. investigating Sep 15, 2026, 08:03 AM UTC

    Fastly Engineers detected a performance impacting event affecting the Johannesburg (JNB) data center. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

  2. resolved Sep 15, 2026, 08:22 AM UTC

    During this incident, customers may have experienced elevated 5xx errors and connection resets from 08:03 to 08:22 UTC. This incident is resolved. For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.

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