Faros AI incident

Log-In blocked

Ongoing since 08:15 PM UTC, affecting Web Application and Web Application.

identified Nov 10, 2026, 08:32 PM UTC

Degraded login and authentication performance We are aware that some users may experience slow or failed sign-ins and delays with account management actions. This is related to degraded performance at our third-party authentication provider. We are working closely with the provider and monitoring the situation. Your data remains secure, and we will share an update within 30 minutes or sooner as we learn more.

Started
Nov 10, 2026, 08:15 PM UTC
Resolved
Ongoing
Duration
● 22m
Detected by Pingoru
Nov 10, 2026, 08:15 PM UTC

Affected components

Web ApplicationWeb Application

Update timeline

  1. investigating Nov 10, 2026, 08:15 PM UTC

    We have identified a problem with log-in

  2. investigating Nov 10, 2026, 08:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 10, 2026, 08:25 PM UTC

    Degraded login and authentication performance We are aware that some users may experience slow or failed sign-ins and delays with account management actions. This is related to degraded performance at our third-party authentication provider. We are working closely with the provider and monitoring the situation. Your data remains secure, and we will share an update within 30 minutes or sooner as we learn more.

  4. identified Nov 10, 2026, 08:32 PM UTC

    Degraded login and authentication performance We are aware that some users may experience slow or failed sign-ins and delays with account management actions. This is related to degraded performance at our third-party authentication provider. We are working closely with the provider and monitoring the situation. Your data remains secure, and we will share an update within 30 minutes or sooner as we learn more.

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