Faros AI Outage History

Faros AI is up right now

Faros AI had 23 outages in the last 2 years totaling 226h 48m of downtime, averaging 0.9 incidents per month.

There were 23 Faros AI outages since October 23, 2024 totaling 226h 48m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.faros.ai

Major October 6, 2026

Dashboard data is delayed

Detected by Pingoru
Oct 06, 2026, 10:59 PM UTC
Resolved
Oct 08, 2026, 05:26 AM UTC
Duration
1d 6h
Affected: Data Pipelines
Timeline · 6 updates
  1. investigating Oct 06, 2026, 10:59 PM UTC

    The data pipeline that refreshes data for dashboards is running behind. We're investigating the issue.

  2. identified Oct 06, 2026, 11:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2026, 12:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Oct 07, 2026, 08:53 PM UTC

    We are currently investigating this issue.

  5. monitoring Oct 08, 2026, 01:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 08, 2026, 05:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 14, 2026

503 errors from GraphQL API

Detected by Pingoru
Sep 14, 2026, 07:05 AM UTC
Resolved
Sep 14, 2026, 07:29 AM UTC
Duration
23m
Affected: API
Timeline · 5 updates
  1. investigating Sep 14, 2026, 07:05 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 14, 2026, 07:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Sep 14, 2026, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 14, 2026, 07:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 14, 2026, 07:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 27, 2026

Webapp not loading

Detected by Pingoru
Aug 27, 2026, 11:50 AM UTC
Resolved
Aug 27, 2026, 05:05 PM UTC
Duration
5h 14m
Affected: Web Application
Timeline · 3 updates
  1. investigating Aug 27, 2026, 11:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2026, 12:14 PM UTC

    A fix has been implemented - monitoring results

  3. resolved Aug 27, 2026, 05:05 PM UTC

    This incident has been resolved

Read the full incident report →

Major August 19, 2026

Increased permission errors for dashboards and charts

Detected by Pingoru
Aug 19, 2026, 05:12 PM UTC
Resolved
Aug 19, 2026, 07:49 PM UTC
Duration
2h 37m
Affected: DashboardsDashboards
Timeline · 5 updates
  1. investigating Aug 19, 2026, 05:12 PM UTC

    We're investigating reports of increased permission errors for dashboards and charts.

  2. investigating Aug 19, 2026, 06:45 PM UTC

    We're continuing to investigate

  3. identified Aug 19, 2026, 06:46 PM UTC

    We're reverting a recent change that added stricter permission checks for dashboard charts. It's in the process of being deployed to all environments.

  4. identified Aug 19, 2026, 07:20 PM UTC

    We are continuing to deploy the fix to all environments.

  5. resolved Aug 19, 2026, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2026

Faros app unavailable

Detected by Pingoru
Jul 30, 2026, 10:00 PM UTC
Resolved
Jul 30, 2026, 10:02 PM UTC
Duration
2m
Timeline · 1 update
  1. resolved Jul 31, 2026, 12:39 AM UTC

    Faros app was unavailable for 2 minutes in EU1 region due to outage on Azure environment

Read the full incident report →

Minor March 24, 2026

Stale Dashboard Data

Detected by Pingoru
Mar 24, 2026, 03:59 PM UTC
Resolved
Mar 24, 2026, 10:13 PM UTC
Duration
6h 14m
Affected: Data Pipelines
Timeline · 3 updates
  1. monitoring Mar 24, 2026, 03:59 PM UTC

    The data pipelines responsible for refreshing dashboard data are running behind.

  2. monitoring Mar 24, 2026, 04:05 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 24, 2026, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 5, 2025

Stale dashboard data

Detected by Pingoru
Dec 05, 2025, 06:19 PM UTC
Resolved
Dec 06, 2025, 03:34 PM UTC
Duration
21h 15m
Affected: DashboardsData Pipelines
Timeline · 3 updates
  1. investigating Dec 05, 2025, 06:19 PM UTC

    The data pipelines responsible for refreshing dashboard data are running behind.

  2. monitoring Dec 05, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 06, 2025, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Website is down

Detected by Pingoru
Oct 20, 2025, 04:37 PM UTC
Resolved
Oct 20, 2025, 06:12 PM UTC
Duration
1h 35m
Affected: Website
Timeline · 4 updates
  1. investigating Oct 20, 2025, 04:37 PM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2025, 04:37 PM UTC

    This is related to Webflow and AWS outages - https://status.webflow.com/incidents/t0q4jjjdc5qk and https://health.aws.amazon.com/health/status respectively

  3. monitoring Oct 20, 2025, 05:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2025

Dashboards data might be stale

Detected by Pingoru
Oct 02, 2025, 09:43 PM UTC
Resolved
Oct 03, 2025, 03:03 AM UTC
Duration
5h 20m
Affected: DashboardsData Pipelines
Timeline · 4 updates
  1. investigating Oct 02, 2025, 09:43 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 09:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 10:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 03, 2025, 03:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 21, 2025

Web application outage

Detected by Pingoru
Aug 21, 2025, 05:16 PM UTC
Resolved
Aug 21, 2025, 07:52 PM UTC
Duration
2h 35m
Affected: Web Application
Timeline · 7 updates
  1. investigating Aug 21, 2025, 05:16 PM UTC

    We are currently experiencing login issues with the web application

  2. identified Aug 21, 2025, 06:04 PM UTC

    The issues is due to Cloudflare outage in IAD region - https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2

  3. identified Aug 21, 2025, 06:11 PM UTC

    Our auth(n|z) provider is also affected - https://status.frontegg.com/incidents/qhpxpf6rrwl7

  4. identified Aug 21, 2025, 06:23 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 21, 2025, 07:22 PM UTC

    From Cloudflare: "We have made manual traffic adjustments and monitoring for improvement, continuing to make ongoing improvements" - https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2 Our application is recovering, we are monitoring the performance.

  6. monitoring Aug 21, 2025, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 21, 2025, 07:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2025

Web Application intermittently unreachable

Detected by Pingoru
Aug 13, 2025, 07:01 PM UTC
Resolved
Aug 15, 2025, 05:24 PM UTC
Duration
1d 22h
Affected: Web Application
Timeline · 4 updates
  1. investigating Aug 13, 2025, 07:01 PM UTC

    Some customers are experiencing issues with accessing app.faros.ai

  2. identified Aug 13, 2025, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2025, 07:41 PM UTC

    We identified the affected customers and implemented a fix to address it

  4. resolved Aug 15, 2025, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Workflows runtime is down

Detected by Pingoru
Jun 12, 2025, 07:59 PM UTC
Resolved
Jun 12, 2025, 08:16 PM UTC
Duration
16m
Affected: Workflows
Timeline · 5 updates
  1. investigating Jun 12, 2025, 07:59 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 08:00 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 08:01 PM UTC

    The issue is due to a GCP outage - https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  4. monitoring Jun 12, 2025, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 12, 2025, 08:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2025

Degraded Dashboards performance

Detected by Pingoru
Jun 09, 2025, 10:42 PM UTC
Resolved
Jun 11, 2025, 07:16 PM UTC
Duration
1d 20h
Affected: Dashboards
Timeline · 2 updates
  1. investigating Jun 09, 2025, 10:42 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 11, 2025, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2025

Elevated error rate in the GraphQL API

Detected by Pingoru
Mar 19, 2025, 08:48 PM UTC
Resolved
Mar 20, 2025, 12:51 AM UTC
Duration
4h 2m
Affected: APIData PipelinesWeb Application
Timeline · 3 updates
  1. investigating Mar 19, 2025, 08:48 PM UTC

    We are currently investigating this issue.

  2. identified Mar 19, 2025, 08:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 20, 2025, 12:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2025

Dashboard data may be stale

Detected by Pingoru
Mar 10, 2025, 09:53 PM UTC
Resolved
Mar 11, 2025, 03:43 PM UTC
Duration
17h 49m
Affected: DashboardsData Pipelines
Timeline · 4 updates
  1. identified Mar 10, 2025, 09:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 10, 2025, 09:54 PM UTC

    The issue is currently affecting one of our customers.

  3. monitoring Mar 11, 2025, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 4, 2025

Webapp down

Detected by Pingoru
Feb 04, 2025, 06:27 AM UTC
Resolved
Feb 04, 2025, 07:09 AM UTC
Duration
41m
Affected: Web Application
Timeline · 3 updates
  1. investigating Feb 04, 2025, 06:27 AM UTC

    We are currently investigating why our frontend is down

  2. monitoring Feb 04, 2025, 06:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2025, 07:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 30, 2025

Informational: Our documentation pages are experiencing partial outage.

Detected by Pingoru
Jan 30, 2025, 05:01 PM UTC
Resolved
Jan 30, 2025, 06:16 PM UTC
Duration
1h 14m
Affected: Website
Timeline · 2 updates
  1. identified Jan 30, 2025, 05:01 PM UTC

    We're currently experiencing a partial outage with our documentation website at https://docs.faros.ai. This issue is limited to the documentation pages and does not affect any other Faros services or functionalities. We have identified the issue and working to resolve it.

  2. resolved Jan 30, 2025, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 22, 2025

Some users are unable to login to the web application

Detected by Pingoru
Jan 22, 2025, 08:45 PM UTC
Resolved
Jan 22, 2025, 09:04 PM UTC
Duration
18m
Affected: Web Application
Timeline · 4 updates
  1. investigating Jan 22, 2025, 08:45 PM UTC

    We are currently investigating this issue.

  2. identified Jan 22, 2025, 08:54 PM UTC

    The issue has been identified to be only affecting SAML based logins. A fix is being implemented.

  3. monitoring Jan 22, 2025, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2025, 09:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2024

Dashboard syncs intermittently failing

Detected by Pingoru
Dec 18, 2024, 03:36 PM UTC
Resolved
Dec 18, 2024, 04:23 PM UTC
Duration
46m
Affected: Dashboards
Timeline · 5 updates
  1. investigating Dec 18, 2024, 03:36 PM UTC

    Dashboard data may be stale or partially incorrect

  2. identified Dec 18, 2024, 03:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 18, 2024, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 18, 2024, 04:23 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 18, 2024, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2024

Degraded GraphQL & Events APIs performance

Detected by Pingoru
Oct 23, 2024, 07:10 PM UTC
Resolved
Oct 23, 2024, 09:39 PM UTC
Duration
2h 29m
Affected: API
Timeline · 4 updates
  1. investigating Oct 23, 2024, 08:43 PM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2024, 08:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2024, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2024, 09:39 PM UTC

    This incident has been resolved.

Read the full incident report →