Faros AI incident

Elevated error rate in the GraphQL API

Minor Vendor's status page →

Resolved after 5 hours 19 minutes, affecting API and Data Pipelines, on December 16, 2024.

monitoring Dec 16, 2024, 10:20 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 16, 2024, 07:12 PM UTC
Resolved
Dec 17, 2024, 12:32 AM UTC
Duration
5h 19m
Detected by Pingoru
Dec 16, 2024, 07:12 PM UTC

Affected components

APIData Pipelines

Update timeline

  1. investigating Dec 16, 2024, 07:12 PM UTC

    We are experiencing an elevated error rate in the GraphQL API

  2. identified Dec 16, 2024, 07:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 16, 2024, 10:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 16, 2024, 10:20 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 17, 2024, 12:32 AM UTC

    This incident has been resolved.

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