Factorial HR experienced a major incident on February 18, 2026 affecting Factorial website, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Factorial website
Update timeline
- identified Feb 18, 2026, 04:17 PM UTC
We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading.
- monitoring Feb 19, 2026, 08:29 AM UTC
Our efforts have mitigated the data refresh issue in Advanced Reports. We keep tuning the platform to recover full functionality on this feature during the day.
- resolved Feb 19, 2026, 10:16 PM UTC
This incident has been resolved.