Factorial HR incident

Issue refreshing advanced reports

Major Resolved View vendor source →
Started
Feb 18, 2026, 04:17 PM UTC
Resolved
Feb 19, 2026, 10:16 PM UTC
Duration
1d 5h
Detected by Pingoru
Feb 18, 2026, 04:17 PM UTC

Affected components

Factorial website

Update timeline

  1. identified Feb 18, 2026, 04:17 PM UTC

    We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading.

  2. monitoring Feb 19, 2026, 08:29 AM UTC

    Our efforts have mitigated the data refresh issue in Advanced Reports. We keep tuning the platform to recover full functionality on this feature during the day.

  3. resolved Feb 19, 2026, 10:16 PM UTC

    This incident has been resolved.

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