Resolved after 1 day 5 hours, affecting Factorial website, on February 18, 2026.
Our efforts have mitigated the data refresh issue in Advanced Reports. We keep tuning the platform to recover full functionality on this feature during the day.
Affected components
Factorial website
Update timeline
- identified Feb 18, 2026, 04:17 PM UTC
We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading.
- monitoring Feb 19, 2026, 08:29 AM UTC
Our efforts have mitigated the data refresh issue in Advanced Reports. We keep tuning the platform to recover full functionality on this feature during the day.
- resolved Feb 19, 2026, 10:16 PM UTC
This incident has been resolved.
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