Factorial HR incident
Increased latency, response times a lot higher than usual
Resolved after 1 hour 19 minutes, affecting API & backend, on June 10, 2020.
A recent change in one of our api endpoints made it much slower than usual and that created a snowball effect in our application servers after some time, making it so requests from all endpoints were queued up and not served in a timely manner
Affected components
Update timeline
- investigating Jun 10, 2020, 02:47 PM UTC
We're seeing high response times across all our features We're currently investigating the issue
- resolved Jun 10, 2020, 04:07 PM UTC
A recent change in one of our api endpoints made it much slower than usual and that created a snowball effect in our application servers after some time, making it so requests from all endpoints were queued up and not served in a timely manner
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Amazon Web Services