Resolved after 1 hour 27 minutes, on June 5, 2024.
Our team have introduced a misconfiguration at 09:20 CEST with an automated deployment, immediate action have been taken and the sevice were restored at 09:28. Despite our validation processes this introduced an unwanted change that triggered a second downtime at 10:00 CEST. Our emergency procedure have been launched and we restored our services at 10:27 CEST. We are committed to delivering exceptional services and we are constantly reviewing all processes to avoid similar inconveniences in the future.
Update timeline
- resolved Jun 05, 2024, 10:31 AM UTC
Our team have introduced a misconfiguration at 09:20 CEST with an automated deployment, immediate action have been taken and the sevice were restored at 09:28. Despite our validation processes this introduced an unwanted change that triggered a second downtime at 10:00 CEST. Our emergency procedure have been launched and we restored our services at 10:27 CEST. We are committed to delivering exceptional services and we are constantly reviewing all processes to avoid similar inconveniences in the future.
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