Resolved after 3 hours 26 minutes, affecting Factorial website, on October 23, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Factorial website
Update timeline
- identified Oct 23, 2024, 08:39 AM UTC
We have been experiencing slow response times, leading to the app being unusable at times. We have identified the root of the issue and are now working on a solution. We expect it to be deployed during the next 2 hours.
- monitoring Oct 23, 2024, 10:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2024, 12:06 PM UTC
This incident has been resolved.
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