Facilisgroup incident

Service Alert for Syncore

Major Resolved View vendor source →

Facilisgroup experienced a major incident on October 9, 2026, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 01:34 PM UTC
Resolved
Oct 09, 2026, 02:03 PM UTC
Duration
29m
Detected by Pingoru
Oct 09, 2026, 01:34 PM UTC

Update timeline

  1. identified Oct 09, 2026, 01:34 PM UTC

    We are investigating an issue related to an issue preventing files from being uploaded to V1. Our team is actively investigating and working to resolve it as quickly as possible. We appreciate your patience.

  2. resolved Oct 09, 2026, 02:03 PM UTC

    We've now resolved the incident. Thanks for your patience.