FACEIT incident

AC disconnected

Resolved after 1 hour 13 minutes, affecting Play and Anti Cheat, on September 12, 2026.

resolved Sep 12, 2026, 06:21 PM UTC

The AC disconnect issue is fully resolved and all queues are open. We are continuing to monitor the platform.

Started
Sep 12, 2026, 05:08 PM UTC
Resolved
Sep 12, 2026, 06:21 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 12, 2026, 05:08 PM UTC

Affected components

PlayAnti Cheat

Update timeline

  1. investigating Sep 12, 2026, 05:17 PM UTC

    We're aware of ongoing platform and anti-cheat issues, and queues have been temporarily closed while we work to resolve them.

  2. identified Sep 12, 2026, 05:50 PM UTC

    We have identified the issues and are working on a fix.

  3. monitoring Sep 12, 2026, 06:06 PM UTC

    We have rolled out a fix and are monitoring the situation.

  4. resolved Sep 12, 2026, 06:21 PM UTC

    The AC disconnect issue is fully resolved and all queues are open. We are continuing to monitor the platform.

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