FACEIT incident

Match service disruption

Resolved after 48 minutes, affecting Play, on October 28, 2026.

monitoring Oct 28, 2026, 08:38 PM UTC

We have rolled out a fix and are monitoring the situation.

Started
Oct 28, 2026, 07:51 PM UTC
Resolved
Oct 28, 2026, 08:40 PM UTC
Duration
48m
Detected by Pingoru
Oct 28, 2026, 07:51 PM UTC

Affected components

Play

Update timeline

  1. investigating Oct 28, 2026, 07:51 PM UTC

    We are aware of issues with the platform affecting match services (including missing match rooms and matches getting stuck or crashing). We are investigating this now.

  2. monitoring Oct 28, 2026, 08:22 PM UTC

    We have rolled out a fix and are monitoring the situation. Matchmaking queues have been reopened, and previously stuck matches should now be recovering.

  3. monitoring Oct 28, 2026, 08:38 PM UTC

    We have rolled out a fix and are monitoring the situation.

  4. resolved Oct 28, 2026, 08:40 PM UTC

    All issues resolved, you can go back to playing!

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