F5 Distributed Cloud - Service Degradation - Delay in Access logs - INC-20261109-543

Update timeline

1. investigating Nov 09, 2026, 12:07 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Distributed Cloud Access logs. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 12:06 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Nov 09, 2026, 12:19 PM UTC

   The F5 Distributed Cloud Team has detected an issue with the delay of access logs in the UI. Please note that all XC Console core services are fully operational. Engineering team is actively working to resolve this matter and restore full service as soon as possible. We will keep you updated with any new information. Thank you for your patience and understanding.