Is F5 down?

This advisory is to inform you that we are currently investigating reports of service degradation affecting BGP sessions flapping on STO We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 06:46 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Our engineering team is investigating a failures affecting Distributed Cloud Services. During this period, customers may experience response timeouts. Our engineering teams are actively troubleshooting to isolate the root cause and restore normal performance levels. We will share further updates as more information becomes available. We appreciate your patience and understanding. Contact Information: - Email Support: Reach us at [email protected] for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

Our engineering team has mitigated the issue affecting Distributed Cloud Services in the Toronto, Canada Point of Presence (PoP) and restored normal traffic routing. Traffic was initially rerouted away from the Toronto, Canada site on October 27, 2026, at 18:18 UTC to prevent service disruption while our operations team performed recovery and health validations on the affected infrastructure. Those validations are now complete, and the Toronto, Canada PoP has been returned to active service as of 20:55 UTC. Our teams are closely monitoring the environment to ensure continued stability. If you experience any lingering issues in the region, please reach out to F5 Support. Contact Information: - Email Support: Reach us at [email protected] for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

The F5 Distributed Cloud team would like to inform you that the issue affecting Distributed Cloud Services in the Toronto, Canada Point of Presence (PoP) has been resolved. We are pleased to confirm that services have remained stable and are functioning as expected. This incident is now marked as resolved. If you continue to experience any issues, please contact the F5 Support team for further assistance. - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Relay (GLR) and console access logs in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/14/2026, 10:35 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

On October 14 2026, at approximately 10:35 UTC, F5 Distributed Cloud team detected a service degradation affecting Global Log Receiver (GLR) and console access logs. Currently, all affected services have been restored and are functioning as intended. However, services will remain under monitoring to ensure continued stability. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding.

Following a period of monitoring, functionality for the Global Log Receiver (GLR) and console access logs has fully returned to normal operations, with traffic processing remaining stable and operating normally throughout this service event. This incident has now been marked as resolved. Thank you for your continued patience, support, and trust in F5.

This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 06;26 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact to customer traffic. We will share further updates as more information becomes available. Thank you for your understanding.

The F5 Distributed Cloud team continues to follow up closely with the service provider regarding the ongoing infrastructure issue in the Querétaro, Mexico region. Customer traffic remains entirely unaffected. Our teams are actively engaged with the provider toward a prompt resolution. We will share further updates as more information becomes available. Thank you for your continued patience and understanding.

The service provider issue affecting the Querétaro, Mexico region has been resolved, and services have returned to standard operation. Customer traffic remained entirely unaffected throughout this event. All other services remain fully operational. Our teams are actively monitoring system performance before final closure. We appreciate your patience and understanding.

The F5 Distributed Cloud team confirms that the service provider issue in the Querétaro, Mexico region is fully resolved. Services have remained stable and are functioning as expected. This incident is now marked as resolved. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Relay (GLR) and Access Logs in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/08/2026, 15:28 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

The F5 Distributed Cloud team identified an issue affecting the availability of Distributed Cloud Security and Access Logs. Mitigation actions have been completed, and affected services are currently recovering toward normal operating levels. Our engineering teams continue to closely monitor the platform to confirm sustained service stability. A final update will be provided once resolution has been fully validated. Thank you for your patience and understanding.

The F5 Distributed Cloud team has completed mitigation actions for the issue affecting the availability of Distributed Cloud Security and Access Logs. Services are now operating normally. Distributed Cloud Console core services and Global Logs Receiver (GLR) functionality remained operational and unaffected throughout this service event. We will continue to monitor the platform to ensure ongoing service stability. Thank you for your patience and understanding as we worked to resolve this issue.

We are pleased to confirm that the issue has been fully resolved. All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud