Extensiv Outage History

Extensiv is up right now

Extensiv had 27 outages in the last 2 years totaling 10h 33m of downtime — averaging 1.1 incidents per month.

There were 27 Extensiv outages since June 6, 2025 totaling 10h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.extensiv.com

Minor June 10, 2025

Extensiv Help Center Intermittent Disruptions

Detected by Pingoru
Jun 10, 2025, 04:24 PM UTC
Resolved
Jun 10, 2025, 08:53 PM UTC
Duration
4h 28m
Affected: Extensiv Help Center
Timeline · 2 updates
  1. monitoring Jun 10, 2025, 04:24 PM UTC

    Our Help Center provider, Helpjuice’s platform provider Heroku, is experiencing an issue that is causing our Help Center to intermittently slow down and timeout. See https://status.heroku.com/ for more details. We will resolve this incident once we have received confirmation that the issue has been resolved from them.

  2. resolved Jun 10, 2025, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 6, 2025

Small Parcel Rate Shopping Error

Detected by Pingoru
Jun 06, 2025, 02:16 PM UTC
Resolved
Jun 06, 2025, 08:20 PM UTC
Duration
6h 4m
Affected: Small Parcel Suite
Timeline · 4 updates
  1. investigating Jun 06, 2025, 02:16 PM UTC

    We are currently investigating an error seen when attempting to Rate Shop in Small Parcel. The error reads: "You cannot perform this because Sequence contains no elements." We should have an update on this investigation soon.

  2. identified Jun 06, 2025, 03:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2025, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2025, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →