Experian incident

Degraded performance on Address Validate REST v2

Experian experienced a minor incident on September 10, 2025 affecting Address Validation (REST v2), lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started: Sep 10, 2025, 02:45 PM UTC
Resolved: Sep 10, 2025, 04:40 PM UTC
Duration: 1h 54m
Detected by Pingoru: Sep 10, 2025, 02:45 PM UTC

Affected components

Address Validation (REST v2)

Update timeline

investigating Sep 10, 2025, 04:58 PM UTC

Some customers in US region may be seeing intermittent response time spikes
resolved Sep 10, 2025, 05:07 PM UTC

Response times returned to normal - Operations team are monitoring closely.