Expensify Outage History

Expensify is up right now

Expensify had 36 outages in the last 2 years totaling 1953h 45m of downtime — averaging 1.5 incidents per month.

There were 36 Expensify outages since December 3, 2024 totaling 1953h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.expensify.com

Minor June 14, 2026

Degraded file export performance

Detected by Pingoru
Jun 14, 2026, 11:05 PM UTC
Resolved
Jun 15, 2026, 01:55 PM UTC
Duration
14h 50m
Affected: Expensify Website And Mobile AppIntegration APIs
Timeline · 4 updates
  1. investigating Jun 14, 2026, 11:05 PM UTC

    We are currently investigating an API issue that is causing standard and custom data exports to return an "Invalid Credentials" message. This is also causing report submissions and approvals to return a similar error.

  2. investigating Jun 14, 2026, 11:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 15, 2026, 01:16 AM UTC

    The underlying issue has been resolved and our team are monitoring.

  4. resolved Jun 15, 2026, 01:55 PM UTC

    This issue has been fully resolved.

Read the full incident report →

Critical June 10, 2026

Site Issue

Detected by Pingoru
Jun 10, 2026, 05:31 PM UTC
Resolved
Jun 11, 2026, 09:21 AM UTC
Duration
15h 49m
Affected: Expensify Website And Mobile AppExpensify Travel
Timeline · 6 updates
  1. identified Jun 10, 2026, 05:31 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 10, 2026, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 10, 2026, 07:33 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 10, 2026, 08:09 PM UTC

    Some users will now be able to use the Expensify website, although systems are still recovering.

  5. monitoring Jun 10, 2026, 10:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 11, 2026, 09:21 AM UTC

    The Expensify website is currently operational, and credit card connections are importing transactions.

Read the full incident report →

Minor May 19, 2026

Expensify AI auto-categorization temporarily disabled

Detected by Pingoru
May 19, 2026, 02:49 PM UTC
Resolved
May 19, 2026, 09:02 PM UTC
Duration
6h 13m
Affected: SmartScan
Timeline · 2 updates
  1. identified May 19, 2026, 02:49 PM UTC

    AI auto-categorization is currently disabled as we work on an enhancement to the functionality. Personal expense rules, workspace merchant rules, and merchant category code automation remain active during this time.

  2. resolved May 19, 2026, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Degraded Performance

Detected by Pingoru
May 19, 2026, 01:02 PM UTC
Resolved
May 19, 2026, 01:12 PM UTC
Duration
10m
Affected: Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsSupport Message DeliverabilityExpensify Chat and Messaging
Timeline · 2 updates
  1. investigating May 19, 2026, 01:02 PM UTC

    We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.

  2. resolved May 19, 2026, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 20, 2026

Expensify Magic Codes not working

Detected by Pingoru
Mar 20, 2026, 10:13 PM UTC
Resolved
Mar 24, 2026, 12:59 PM UTC
Duration
3d 14h
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. identified Mar 20, 2026, 10:13 PM UTC

    The issue has been identified and a fix is being implemented at this time.

  2. resolved Mar 24, 2026, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026

Expensify Billing – Duplicate or Missing Charges/Cashback

Detected by Pingoru
Mar 03, 2026, 07:56 PM UTC
Resolved
Mar 09, 2026, 06:21 PM UTC
Duration
5d 22h
Affected: Expensify Card
Timeline · 2 updates
  1. identified Mar 03, 2026, 07:56 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 09, 2026, 06:21 PM UTC

    This incident has been resolved. Should you have any questions, feel free to reach out to us via Concierge or at [email protected].

Read the full incident report →

Notice March 2, 2026

Continuing to monitor site issues

Detected by Pingoru
Mar 02, 2026, 09:17 PM UTC
Resolved
Mar 03, 2026, 09:27 AM UTC
Duration
12h 10m
Affected: Expensify Website And Mobile App
Timeline · 3 updates
  1. monitoring Mar 02, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Mar 02, 2026, 09:23 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 03, 2026, 09:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 2, 2026

Site Issues

Detected by Pingoru
Mar 02, 2026, 03:35 PM UTC
Resolved
Mar 02, 2026, 05:20 PM UTC
Duration
1h 45m
Affected: Expensify Website And Mobile App
Timeline · 4 updates
  1. identified Mar 02, 2026, 03:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 02, 2026, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 02, 2026, 03:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 02, 2026, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 2, 2026

Site Down

Detected by Pingoru
Mar 02, 2026, 03:12 PM UTC
Resolved
Mar 02, 2026, 03:28 PM UTC
Duration
16m
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. investigating Mar 02, 2026, 03:12 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 02, 2026, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026

Investigating Elevated Site Latency

Detected by Pingoru
Mar 01, 2026, 02:33 AM UTC
Resolved
Mar 02, 2026, 01:48 PM UTC
Duration
1d 11h
Affected: Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsExpensify Chat and MessagingSMS Notifications
Timeline · 4 updates
  1. investigating Mar 01, 2026, 02:33 AM UTC

    We are currently investigating the cause of site slowness. Actions on the website and mobile app may take longer than usual to complete while we work to identify and resolve the issue.

  2. monitoring Mar 01, 2026, 04:41 AM UTC

    Site performance has returned to baseline and we are continuing to monitor.

  3. monitoring Mar 01, 2026, 01:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 02, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 10, 2026

Chase Cards impacted by Chase Import API

Detected by Pingoru
Feb 10, 2026, 07:41 PM UTC
Resolved
Feb 10, 2026, 08:34 PM UTC
Duration
52m
Affected: Chase
Timeline · 2 updates
  1. identified Feb 10, 2026, 07:41 PM UTC

    We've identified that Chase's Import API is currently experiencing an outage. As a result, Chase credit card transactions will not import.

  2. resolved Feb 10, 2026, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 22, 2026

Expensify Cards impacted by ongoing partner outage

Detected by Pingoru
Jan 22, 2026, 07:36 PM UTC
Resolved
Jan 22, 2026, 08:45 PM UTC
Duration
1h 9m
Affected: Expensify Card
Timeline · 2 updates
  1. monitoring Jan 22, 2026, 07:36 PM UTC

    Our Expensify Card issuing partner, Marqeta, is currently experiencing an outage that is impacting Expensify Cards. As a result, card transactions may be declined, and tokenization attempts may fail during this time. We are actively monitoring the situation and will provide updates as more information becomes available.

  2. resolved Jan 22, 2026, 08:45 PM UTC

    Our Expensify Card issuing partner, Marqeta, has identified the root cause of the issue and deployed a fix. Services have recovered, and Expensify Card transactions and tokenization should now be functioning normally. We appreciate your patience while this issue was being resolved, and our partner continues to monitor for and address any remaining effects related to the outage.

Read the full incident report →

Critical January 21, 2026

Site outage

Detected by Pingoru
Jan 21, 2026, 05:00 PM UTC
Resolved
Jan 21, 2026, 10:01 PM UTC
Duration
5h 1m
Affected: Expensify Website And Mobile AppIntegration APIs
Timeline · 4 updates
  1. investigating Jan 21, 2026, 05:29 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 21, 2026, 05:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 21, 2026, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2026, 10:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025

Card Data temporarily unavailable

Detected by Pingoru
Dec 22, 2025, 08:55 PM UTC
Resolved
Dec 22, 2025, 10:27 PM UTC
Duration
1h 32m
Affected: Commercial Card FeedsAmerican ExpressBank of AmericaBrexCapitalOneChaseCitiWells Fargo
Timeline · 2 updates
  1. identified Dec 22, 2025, 08:55 PM UTC

    We've identified an issue with importing credit card data. This may mean your cards cannot be updated, or you can't assign new cards right now. Our team has identified the underlying issue and is working on a fix.

  2. resolved Dec 22, 2025, 10:27 PM UTC

    Credit Card updates are now back to normal.

Read the full incident report →

Minor December 11, 2025

Users logged in with SAML/SSO may be repeatedly logged out

Detected by Pingoru
Dec 11, 2025, 11:59 PM UTC
Resolved
Dec 13, 2025, 01:51 AM UTC
Duration
1d 1h
Affected: Expensify Website And Mobile App
Timeline · 3 updates
  1. investigating Dec 11, 2025, 11:59 PM UTC

    We are currently investigating an issue where users who are logged in through SAML/SSO are immediately logged back out. Please reach out to [email protected] if you're affected.

  2. monitoring Dec 12, 2025, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 13, 2025, 01:51 AM UTC

    This incident has been resolved. Please update to app version 9.2.76-0 or above.

Read the full incident report →

Major October 20, 2025

Service Outage: Website and mobile app

Detected by Pingoru
Oct 20, 2025, 04:48 PM UTC
Resolved
Oct 20, 2025, 05:16 PM UTC
Duration
28m
Affected: Expensify Website And Mobile AppExpensify CardSmartScanCommercial Card FeedsAmerican ExpressReport PDFsBank of AmericaIntegration APIsBrexOutgoing emailsCapitalOnecommunity.expensify.comChaseSupport Message DeliverabilityCitiWells FargoExpensify Chat and MessagingSMS NotificationsExpensify Travel
Timeline · 3 updates
  1. identified Oct 20, 2025, 04:48 PM UTC

    We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

  2. identified Oct 20, 2025, 04:56 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 20, 2025, 05:16 PM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Minor October 9, 2025

Travel disruptions possible due to Air Traffic Control staffing shortages resulting from the government shutdown

Detected by Pingoru
Oct 09, 2025, 04:21 PM UTC
Resolved
Nov 25, 2025, 03:06 PM UTC
Duration
46d 22h
Affected: Expensify Travel
Timeline · 2 updates
  1. monitoring Oct 09, 2025, 04:21 PM UTC

    Several flights are currently experiencing delays and cancellations due to Air Traffic Control staffing shortages resulting from the government shutdown. This is affecting departure and arrival times across multiple airlines and airports. Expensify Travel is actively monitoring the situation; however, flight statuses may change with little notice. We encourage travelers to check the most up-to-date information directly with their airline or through the airline’s mobile app. If delays impact your connecting flights or if your flight is canceled, please contact Expensify Travel support for rebooking assistance. We also recommend allowing extra time at the airport, as TSA operations may also be affected. These disruptions may continue throughout the duration of the shutdown and for a short period afterward as staffing levels normalize. We appreciate your patience and understanding as this situation evolves.

  2. resolved Nov 25, 2025, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2025

Previous Site Outage Being Monitored

Detected by Pingoru
Oct 02, 2025, 11:30 PM UTC
Resolved
Oct 02, 2025, 11:55 PM UTC
Duration
24m
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. monitoring Oct 02, 2025, 11:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Oct 02, 2025, 11:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025

Site Outage

Detected by Pingoru
Oct 02, 2025, 11:21 PM UTC
Resolved
Oct 02, 2025, 11:26 PM UTC
Duration
5m
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. identified Oct 02, 2025, 11:21 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 02, 2025, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 7, 2025

Degraded performance for adding Expensify Cards to a mobile wallet (Apply Pay/Android Pay)

Detected by Pingoru
Aug 07, 2025, 10:20 PM UTC
Resolved
Aug 08, 2025, 12:18 AM UTC
Duration
1h 58m
Affected: Expensify Card
Timeline · 2 updates
  1. identified Aug 07, 2025, 10:20 PM UTC

    We are currently experiencing issues with adding Expensify Cards to a mobile wallet (Apply Pay/Android Pay) due to a fault with the Visa network. We are monitoring the issue and will provide an update when this is resolved.

  2. resolved Aug 08, 2025, 12:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 4, 2025

Blank box when connecting personal cards

Detected by Pingoru
Aug 04, 2025, 10:13 AM UTC
Resolved
Aug 04, 2025, 01:14 PM UTC
Duration
3h
Timeline · 2 updates
  1. identified Aug 04, 2025, 10:13 AM UTC

    Our team has identified an issue affecting the connection or fixing of personal card feeds. This applies to Amex US, Chase, Capital One, Bank of America, Wells Fargo and Citi cards connected in personal account settings in Expensify Classic. This does not affect corporate cards connected at the Domain level or commercial feeds. The underlying cause has been identified, and we're working on a fix.

  2. resolved Aug 04, 2025, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 18, 2025

Site Slows

Detected by Pingoru
Jul 18, 2025, 04:31 PM UTC
Resolved
Jul 18, 2025, 06:41 PM UTC
Duration
2h 9m
Affected: Expensify Website And Mobile App
Timeline · 5 updates
  1. investigating Jul 18, 2025, 04:31 PM UTC

    We are currently investigating the issue

  2. investigating Jul 18, 2025, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 18, 2025, 05:15 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 18, 2025, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 18, 2025, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025

Site is down

Detected by Pingoru
Jul 07, 2025, 02:40 PM UTC
Resolved
Jul 07, 2025, 03:05 PM UTC
Duration
24m
Affected: Expensify Website And Mobile App
Timeline · 3 updates
  1. identified Jul 07, 2025, 02:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 07, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2025, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 18, 2025

Service Outage

Detected by Pingoru
Jun 18, 2025, 11:00 PM UTC
Resolved
Jun 18, 2025, 11:07 PM UTC
Duration
7m
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. identified Jun 18, 2025, 11:00 PM UTC

    We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

  2. resolved Jun 18, 2025, 11:07 PM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Major June 18, 2025

Amex Business API Data Import Resumed - Monitoring

Detected by Pingoru
Jun 18, 2025, 04:05 AM UTC
Resolved
Jul 07, 2025, 04:18 PM UTC
Duration
19d 12h
Affected: American Express
Timeline · 3 updates
  1. investigating Jun 18, 2025, 04:05 AM UTC

    Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.

  2. monitoring Jun 20, 2025, 11:05 PM UTC

    We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected. If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at [email protected] with specific examples for further investigation.

  3. resolved Jul 07, 2025, 04:18 PM UTC

    The issue affecting data imports via the Amex Business API has been fully resolved. After closely monitoring the situation, we have confirmed that transaction imports are functioning normally, and no further disruptions have been observed. If you experience any unexpected behavior or are missing transactions, please reach out to Concierge via in-app chat or email us at [email protected] with specific examples for further investigation.

Read the full incident report →