Expensify incident

Expensify AI auto-categorization temporarily disabled

Minor Resolved View vendor source →

Expensify experienced a minor incident on May 19, 2026 affecting SmartScan, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 02:49 PM UTC
Resolved
May 19, 2026, 09:02 PM UTC
Duration
6h 13m
Detected by Pingoru
May 19, 2026, 02:49 PM UTC

Affected components

SmartScan

Update timeline

  1. identified May 19, 2026, 02:49 PM UTC

    AI auto-categorization is currently disabled as we work on an enhancement to the functionality. Personal expense rules, workspace merchant rules, and merchant category code automation remain active during this time.

  2. resolved May 19, 2026, 09:02 PM UTC

    This incident has been resolved.