Expensify experienced a major incident on July 15, 2026 affecting SmartScan and Report PDFs, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
SmartScanReport PDFs
Update timeline
- identified Jul 15, 2026, 02:35 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 15, 2026, 02:36 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 15, 2026, 02:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2026, 02:55 AM UTC
This incident has been resolved.