Expensify experienced a critical incident on July 9, 2026 affecting Expensify Website And Mobile App and Outgoing emails, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 07:35 PM UTC
We are currently investigating this issue.
- investigating Jul 08, 2026, 08:27 PM UTC
A fix has been implemented, and the Expensify website is currently operational. However, email notifications (including magic codes) are not yet operational. Our team is looking into this.
- investigating Jul 08, 2026, 09:14 PM UTC
Site is experiencing instability. We are currently investigating this issue.
- investigating Jul 08, 2026, 10:19 PM UTC
A fix has been implemented, and we are monitoring the results. However, email notifications (including magic codes) are not yet operational.
- monitoring Jul 09, 2026, 05:18 AM UTC
A fix has been implemented and we are monitoring results. Emails (including login security codes) should now be working again. Please report any issues to Concierge ([email protected]).
- monitoring Jul 09, 2026, 05:18 AM UTC
A fix has been implemented and we are monitoring results. Emails (including login security codes) should now be working again. Please report any issues to Concierge ([email protected]).
- resolved Jul 09, 2026, 02:06 PM UTC
This incident has been resolved.