Expensify Outage History

Expensify is up right now

Expensify had 36 outages in the last 2 years totaling 2198h 17m of downtime — averaging 1.5 incidents per month.

There were 36 Expensify outages since December 3, 2024 totaling 2198h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.expensify.com

Notice June 16, 2025

SMS Notifications Degraded

Detected by Pingoru
Jun 16, 2025, 08:14 PM UTC
Resolved
Jun 18, 2025, 01:09 AM UTC
Duration
1d 4h
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. investigating Jun 16, 2025, 08:14 PM UTC

    We are currently experiencing a temporary degradation in our SMS notification service. As a result, some users may not receive expected SMS notifications during this time.

  2. resolved Jun 18, 2025, 01:09 AM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Minor June 9, 2025

"Oops... an error has occurred" popup in Expensify

Detected by Pingoru
Jun 09, 2025, 05:40 PM UTC
Resolved
Jun 10, 2025, 03:07 PM UTC
Duration
21h 26m
Affected: Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsSupport Message DeliverabilityExpensify Chat and Messaging
Timeline · 2 updates
  1. investigating Jun 09, 2025, 05:40 PM UTC

    Some users are reporting an "Oops... an error has occurred" pop-up message when accessing certain pages of an Expensify account. We are working on resolving this pop-up as soon as possible. We apologize for the inconvenience.

  2. resolved Jun 10, 2025, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2025

Company Card error "Your bank account credentials have expired. Please reconnect your account to assign cards."

Detected by Pingoru
May 14, 2025, 07:55 PM UTC
Resolved
May 15, 2025, 09:21 PM UTC
Duration
1d 1h
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. investigating May 14, 2025, 07:55 PM UTC

    We are currently investigating an issue where a "Your bank account credentials have expired. Please reconnect your account to assign cards." error shows when trying to assign company cards.

  2. resolved May 15, 2025, 09:21 PM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Minor May 14, 2025

Company Card 500 error when connecting cards

Detected by Pingoru
May 14, 2025, 04:20 PM UTC
Resolved
May 14, 2025, 07:33 PM UTC
Duration
3h 13m
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. investigating May 14, 2025, 04:20 PM UTC

    We are currently investigating an issue where a 500 error occurs when trying to reconnect a card connection to Expensify

  2. resolved May 14, 2025, 07:33 PM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Minor March 7, 2025

Expensify website unable to load

Detected by Pingoru
Mar 07, 2025, 01:25 AM UTC
Resolved
Mar 07, 2025, 04:21 AM UTC
Duration
2h 55m
Affected: Expensify Website And Mobile App
Timeline · 3 updates
  1. investigating Mar 07, 2025, 01:25 AM UTC

    We are currently investigating issues preventing the Expensify site from loading. Thanks for your patience!

  2. monitoring Mar 07, 2025, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 07, 2025, 04:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2025

Viewing Virtual Expensify Card details has been temporarily disabled.

Detected by Pingoru
Jan 14, 2025, 10:47 PM UTC
Resolved
Jan 17, 2025, 08:23 PM UTC
Duration
2d 21h
Affected: Expensify Card
Timeline · 2 updates
  1. identified Jan 14, 2025, 10:47 PM UTC

    The ability to view Virtual Expensify Card details has been disabled temporarily. You can continue to use your Virtual Expensify Card details if they are saved or added to a third party wallet such as Apple Pay or Android Pay. We apologize for the inconvenience.

  2. resolved Jan 17, 2025, 08:23 PM UTC

    The ability to view card details for virtual Expensify Cards has been restored.

Read the full incident report →

Minor December 26, 2024

Generating PDFs

Detected by Pingoru
Dec 26, 2024, 06:24 PM UTC
Resolved
Dec 26, 2024, 08:24 PM UTC
Duration
1h 59m
Affected: Report PDFs
Timeline · 2 updates
  1. investigating Dec 26, 2024, 06:24 PM UTC

    Most PDF generation is failing and we're looking into it. All other APIs and services are working.

  2. resolved Dec 26, 2024, 08:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 20, 2024

Reduced support staffing over holiday period

Detected by Pingoru
Dec 20, 2024, 01:24 AM UTC
Resolved
Jan 09, 2025, 03:33 AM UTC
Duration
20d 2h
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. monitoring Dec 20, 2024, 01:24 AM UTC

    Expensify is operating with reduced support staff over the holiday period. You may experience a delayed response, but we will reply as soon as possible. Happy holidays!

  2. resolved Jan 09, 2025, 03:33 AM UTC

    Thanks for your patience! Support message deliverability is back to normal.

Read the full incident report →

Notice December 18, 2024

Chase Direct Connections - Card Import

Detected by Pingoru
Dec 18, 2024, 08:40 PM UTC
Resolved
Feb 20, 2025, 02:50 PM UTC
Duration
63d 18h
Affected: Chase
Timeline · 4 updates
  1. identified Dec 18, 2024, 08:40 PM UTC

    Chase has confirmed an issue with their connection that is blocking new Chase cards from appearing in Expensify for assignment. Chase will require work on their end to fix the issue and has provided Expensify a resolution ETA of early 2025.

  2. monitoring Jan 10, 2025, 10:03 PM UTC

    Chase has released a fix for the issue of importing new cards into Expensify. Please attempt to reauthorize the Chase connection by following the steps below: 1. Log into Expensify as a domain admin and head to Settings > Domain > Company Cards. 2. Click the "Import New Cards" button and follow the prompts to enter your Chase credentials. When you're done, you will be redirected back to Expensify. 3. Once you're back in Expensify, please try to assign one of the missing cards and let Concierge know if you still can't.

  3. monitoring Feb 20, 2025, 02:49 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 20, 2025, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 15, 2024

Expensify Classic Android App Outage

Detected by Pingoru
Dec 15, 2024, 10:40 PM UTC
Resolved
Dec 16, 2024, 10:10 AM UTC
Duration
11h 29m
Affected: Expensify Website And Mobile App
Timeline · 2 updates
  1. investigating Dec 15, 2024, 10:40 PM UTC

    Our engineering team is aware of an instant crash issue affecting the most recent Android Expensify Classic app version. We are working on fixing this for customers. In the meantime, you should be able to access the web version (www.expensify.com) from a browser. Apologies for the inconvenience!

  2. resolved Dec 16, 2024, 10:10 AM UTC

    This incident has now been resolved. The Expensify app will update automatically on your device with the fixed version, but you can also download the update now here: https://play.google.com/store/apps/details?id=org.me.mobiexpensifyg

Read the full incident report →

Minor December 3, 2024

Diminished Functionality on Site

Detected by Pingoru
Dec 03, 2024, 03:54 PM UTC
Resolved
Dec 04, 2024, 12:50 PM UTC
Duration
20h 56m
Affected: Expensify Website And Mobile App
Timeline · 3 updates
  1. investigating Dec 03, 2024, 03:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 04, 2024, 04:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2024, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →