ExpenseIn incident

Delayed Mastercard data feed processing

Resolved after 1 day 16 hours, on October 25, 2026.

resolved Oct 27, 2026, 10:51 AM UTC

All Mastercard data feed files affected by the delay have now been successfully processed. Thank you for your patience. If you experience any further issues, please contact our Support team.

Started
Oct 25, 2026, 06:30 PM UTC
Resolved
Oct 27, 2026, 10:51 AM UTC
Duration
1d 16h
Detected by Pingoru
Oct 25, 2026, 06:30 PM UTC

Update timeline

  1. investigating Oct 27, 2026, 10:15 AM UTC

    Some Mastercard data feed files were not processed as expected yesterday following an ExpenseIn product release. These files will be processed today, and we apologise for any inconvenience this delay has caused. If you have any questions or require further assistance, please contact our Support team ([email protected]).

  2. resolved Oct 27, 2026, 10:51 AM UTC

    All Mastercard data feed files affected by the delay have now been successfully processed. Thank you for your patience. If you experience any further issues, please contact our Support team.

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