ExpenseIn incident

Live chat performance issues

Major Resolved View vendor source →

ExpenseIn experienced a major incident on August 3, 2026, lasting 17h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 03:12 PM UTC
Resolved
Aug 04, 2026, 08:59 AM UTC
Duration
17h 46m
Detected by Pingoru
Aug 03, 2026, 03:12 PM UTC

Update timeline

  1. resolved Aug 04, 2026, 08:59 AM UTC

    Our third-party live chat provider has resolved the performance issues that were impacting our Live Chat service, and functionality has now returned to normal. Please don't hesitate to contact the Support team via Live Chat, email ([email protected]), or by phone (0333 414 1808) if you have any system queries or require assistance.