Exosite had 6 outages in the last 2 years totaling 16h 2m of downtime — averaging 0.2 incidents per month.
There were 6 Exosite outages since June 17, 2024 totaling 16h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue with the Murano User service impacting service requests.
The issue has been mitigated and is being monitored.
This incident has been resolved.
We are investigating an issue affecting One Platform availability
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with the Exosense data pipeline.
We've taken action to resolve the issue and will continue to monitor.
This issue has been resolved.
We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.
We are seeing improved availability from our systems to our upstream provider at this time.
This incident has been resolved.
We've identified an issue with our upstream billing provider that is resulting in longer load times and billing information being temporarily unavailable.
This incident has been resolved.
We are investigating issues with device connections to Murano.
We have isolated an issue to an upstream provider maintenance activity. We are working with them to resolve this issue.
We have mitigated the upstream providers maintenance activity. There will be a sustained period of latency as device behavior stabilizes.
Device latency has normalized.