Exosite incident

Business account billing information temporarily unavailable

Minor Resolved View vendor source →

Exosite experienced a minor incident on November 18, 2024 affecting Exosite Account & Billing Management Application, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 09:59 PM UTC
Resolved
Nov 18, 2024, 10:37 PM UTC
Duration
38m
Detected by Pingoru
Nov 18, 2024, 09:59 PM UTC

Affected components

Exosite Account & Billing Management Application

Update timeline

  1. identified Nov 18, 2024, 09:59 PM UTC

    We've identified an issue with our upstream billing provider that is resulting in longer load times and billing information being temporarily unavailable.

  2. resolved Nov 18, 2024, 10:37 PM UTC

    This incident has been resolved.