Exosite incident

Account & Billing Management interface availability

Major Resolved View vendor source →

Exosite experienced a major incident on June 8, 2025 affecting Exosite Account & Billing Management Application, lasting 4h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2025, 07:15 PM UTC
Resolved
Jun 08, 2025, 11:52 PM UTC
Duration
4h 36m
Detected by Pingoru
Jun 08, 2025, 07:15 PM UTC

Affected components

Exosite Account & Billing Management Application

Update timeline

  1. identified Jun 08, 2025, 07:15 PM UTC

    We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.

  2. monitoring Jun 08, 2025, 11:12 PM UTC

    We are seeing improved availability from our systems to our upstream provider at this time.

  3. resolved Jun 08, 2025, 11:52 PM UTC

    This incident has been resolved.